How to Make a Reservation

Reservation is very important to make sure whether your affairs can be taken or not.

Making Reservation
1.      I would like to reserve	A ticket Business class Day flight
2.      Could Can May	I reserve a table for two for dinner tomorrow?
3.      I	Would like Am going want	to took  single for tomorrow night.

Taking Reservations

Opening Conversations of Receptionist:          Yes. Sir/Miss/Ma'am, can I help you?           Good morning, may I help you?           Lestari Hotel, could I help you?

Hotel Reservation:  What kinds of room do you need?            Would you like single or double bed?            How long will you stay, Sir/Ma’am?

Ticket Reservation:            What ticket do you want, Sir/Ma’am?            When will you fly, Sir/Ma’am?            When will you arrive?

Refusing Reservations:            I’m sorry to inform you that all rooms/seats/tickets/tables have been reserved.            I’m really sorry, I’m afraid we cannot make any reservations for you.            All rooms/seats/tickets/tables have been reserved.

Example

Dialog 1
Reservation clerk : Star field Travel Agency. Can I help you?
Park Ji-Sung : Hello. I'd like to reconfirm my flight, please.
Reservation clerk : May I have your name and flight number, please?
Park Ji-Sung : My name is Park Ji-Sung and my flight number is Elang Airlines 374.
Reservation clerk : When are you leaving?
Park Ji-Sung : On May 11th.
Reservation clerk : And your destination?
Park Ji-Sung : Seoul.
Reservation clerk : Hold the line, please. … All right. Your seat is confirmed, Mr. Park. You’ll be arriving in Seoul at 4 o'clock p.m. at local time.
Park Ji-Sung : Thank you. Can I pick up my ticket when I check in?
Reservation clerk : Yes, but please check in at least one hour before departure time.

Dialog 2
Receptionist : Good afternoon, Marcopolo Hotel. May I help you?
Mrs. Siregar : Yes. I'd like to book a room, please.
Receptionist : Certainly. When would it be, Madam?
Mrs. Siregar : May the 11th.
Receptionist : How long will you be staying?
Mrs. Siregar : Three nights.
Receptionist : What kind of room would you like, madam?
Mrs. Siregar : Er… double with bath. I'd appreciate it if you could give me a room with a view over the valley.
Receptionist : Certainly, Madam. I'll just check. Yes, we have a room, the 5th floor with a really splendid view.
Mrs. Siregar : Fine. How much is the charge per night?
Receptionist : Would you like breakfast?
Mrs. Siregar : No, thanks.
Receptionist : It's Rp984,500 per night excluding tax.
Mrs. Siregar : That's fine.
Receptionist : Under what name would you like the reservation, please?
Mrs. Siregar : Mr. and Mrs. Siregar, that's S-I-R-E-G-A-R.
Receptionist : Okay, let me make sure I got that: Mr. and
Mrs. Siregar : Double with bath for May the 11th, 12th, and 13th. Is that correct?
Mrs. Siregar : Yes, it is. Thank you.
Receptionist : Thank you for choosing Marcopolo Hotel and have a nice day. Goodbye.
Mrs. Siregar : Goodbye.