- Listen carefully to what the speaker is saying.
- Show your attention to the speaker.
- Give the appropriate response to what the speaker said.
To start conversation, you can greet the person by saying
- Hi, how are you doing?
- Hallo, how are you?
In the conversation, the person might tell you some information or his/her problem. Here are some expressions you can use to show your attention:
1. Positive responses
- I see.
- Well, it’s nice.
- That’s interesting.
- I’m glad to hear that.
2. Negative responses
- Oh, what a pity.
- How terrible.
- I’m sorry to hear that.
- That’s too bad.
In the end of the conversation, close it by saying:
- Thank you for listening.
- Thank for your suggestion.
- Good luck.
- See you.
- We’ll talk again later.
Example dialog:
Indra : Excuse me, Mr. Budi. I’d like to take a few days off.Mr. Budi : Why? What’s the matter, Indra?
Indra : Well, my father is ill. He is going to have an operation.
Mr. Budi : Oh, dear. I’m sorry to hear that. How long will you be away?
Indra : I hope to be back next Monday.
Mr. Budi : That’s alright, Indra. And I hope your father gets better soon.
Indra : Thank you, Mr. Budi.
Mr. Budi : Never mind.
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